Monday, December 21, 2015

Follow up to 10 Tips on success when implementing/designing CRM

The previous article on 10 tips for success when designing solutions when implementing CRM Solutions was very well received by many of you! It is always heart warming and encouraging to know that the work put into the blog is appreciated.

Last week we did an CRM UG Encore on this subject, so if you want to see this presentation on the net you can do so by viewing the recording here:

Marcus Erlandsson at CRMRocks ( also had a nice chat with me on the subject and I must say that the discussion we had really gave it something extra. If you like the subject, listen to all of it, and do miss the other nice stuff Marcus has done.

I'm in the middle of trying to move some AD:s, not my cup of coffe, but someone gotta do it, and it's too close to x-mas to get help. Wish me luck... not sure I will be able to blog before christmas so Merry Christmas everyone!

Gustaf Westerlund
MVP, Founder and CTO at CRM-konsulterna AB


  1. Learn to crawl before you run.Start small with a few people that are early adopters and that will become champions for the roll-out to the rest of the organization.


  2. The CRM Software Solutions is something that will give any kind of business the basic need fulfilled without investing much of the mount. Another important thing with online lead management is that it will help the task of managing the business with ease, web crm software for small business will prove as the best option. The option and features of this tool is perfect for use.

  3. When it comes to implementing CRM, there are a few things you need to consider like top management, project manager, internal guidelines, training and strategy.

  4. Carleswattson: Agreed. This list is just some of the things I find people often miss.