Microsoft Operations Management (or similar programs) is a program that every serious IT-department runns to make sure all servers, clients and applications run as they should. Microsoft has release a MOM-pack for CRM so, if you want to monitor what CRM is or isn't doing, I suggest you have a look at it!
http://blogs.msdn.com/crm/archive/2007/06/01/released-microsoft-dynamics-crm-3-server-management-pack-for-mom-2005.aspx
Gustaf Westerlund
CRM and SharePoint Consultant
Humandata AB
www.humandata.se
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